FAQ
An ACTIVE user stage is when the user is in one of the following stages: MANAGE RETIRE By default, the dashboard only shows status for all "ACTIV...
Tue, 24 Sep, 2019 at 8:34 PM
Your initial account login email contains a unique and personal link. For security, the link expire if not used in 7 days. So if the link has expired, then ...
Tue, 24 Sep, 2019 at 10:46 PM
By default, the dashboard only shows status for all "ACTIVE" users. Compliance status for All users (other than those that are Not Hired or Termin...
Tue, 24 Sep, 2019 at 8:36 PM
Deleting a department, location or business may lead to loss of important data such as user records. Hence, such operation requires the Company Admin to sub...
Tue, 24 Sep, 2019 at 2:22 PM
FOCUS451's intelligent engine tracks each compliance requirement (Template) and based on the properties of the template, it will automatically assign an...
Tue, 24 Sep, 2019 at 8:36 PM
Not all documents are made visible to users after completion. Based on your company's policies, some documents may not be visible to users after complet...
Tue, 24 Sep, 2019 at 8:31 PM
This can be viewed by Company Admins or empowered Business Managers through Admin Panel (left hand side). Click on the Company Go to the "Employee&...
Tue, 24 Sep, 2019 at 8:40 PM
Yes. When you are in the document preview mode, click on the "History" button located on the top right hand corner. That will show complete histor...
Tue, 24 Sep, 2019 at 8:49 PM
No. Once you have completed your actions required on the document, it is automatically assigned to your manager - in order of hierarchy - to take further ac...
Tue, 24 Sep, 2019 at 8:51 PM