This feature is available only for stand-alone application subscribers. It is not available for integrated offerings through third-party platforms, since the third-party platform API interface will govern all user access and key user information. The third-party platform will remain as the system of record for all individual and company information, where as FOCUS451 will manage only the compliance documents as per templates defined by the admins.


Whenever a new user is added to a business, the system automatically sends an activation email to the user. The activation email contains:

  1. USERID, and 
  2. a unique, secure link that the user must click to get initial login access into the system.


This link has limited life and expires after certain time (default is 7 days) for account security. If the link is not accessed by the user in within the activation time frame, the link expires and a new link needs to be sent to the user by the Company Admin. 


To do this: 

  1. Click on the Business name on the left hand side Admin Panel
  2. Click on the Employee Tab
  3. Click on the User name


This will bring up the User properties as shown below. 


Click on the "Click here" to resend account activation E-mail.